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Utilities
Modern utility and energy organizations are facing unique challenges as workforces carry much of the institutional knowledge around with them.
Datastore's information management solutions can help you collect this information, store it for future usage - while also improving workplace productivity and regulatory compliance.
Solutions for Utilities and Energy Organizations
Datastore offers a comprehensive set of vital information management and protection solutions for any organization in the utilities or energy-related industry.
For paper files and documents, such as facility plans, contracts, employee files and financial records, we can provide our cost-effective records storage and management services. This service enables you to get the value of safely storing these critical documents and files in a security-controlled environment at our state-of-the-art operations center - while providing a cost-effective alternative to trying to manage and protect these files in your own facility. Once the retention period has expired, our confidential shredding and information destruction solutions allow you to confidently and securely destroy information regardless of what format it may be in.
We also provide file purging services that can reduce the amount of information you retain onsite in your own records area, while storing your overflow archive conveniently in our secure facilities.
If you have already begun moving to digital information management with document or content management solutions, our document scanning services can aid your onboarding efforts. This service enables you to migrate more quickly to electronic information and files - without having to perform this intensive and critical work with your own staff and equipment. If you've not yet begun your digital content initiatives, we offer comprehensive enterprise content management solutions. These solutions provide a turn-key system to capture, manage and access any type of electronic information including office documents, scanned images, and email, in a contemporary software solution.
Lastly, our data protection and media vault solutions can help protect your internal IT backup tapes of your critical electronic information and files - or any source of computer media such as disaster recover crash kits that need to be securely protected in a highly managed environment.
Respected Reputation and Services
Datastore's quality information management and protection services have been successfully utilized by over 500 of the region's most recognized business organizations. We have established a reputation for understanding rigorous compliance and other regulatory-related requirements of those in the industry and deliver the highest quality of services at market competitive prices.
Our staff is quality trained, HIPAA, Sarbanes-Oxley and Graham-Leach-Bliley trained, and skilled in confidential information handling and the practices required by today's heavily regulated environment. You can rest assured that even the most valuable or sensitive documents and information are well protected and handled by our quality-oriented staff.
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Diamond-Class Service
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Datastore provides our customers with our "Diamond-Class" service guarantee.
Not only do we want each interaction and service experience to exceed our customer's expectations, but we want each interaction to be pleasant as well as memorable.
Datastore's employees are trained in our Diamond-Class service commitment and are dedicated to delivering superior quality and services to each and every customer.
Our Diamond-class service policy may be one reason why our customers have given us a 98.5% customer satisfaction rating, and why we've been the fastest-growing information solutions provider in the regtion.
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